Shipping policy

Avemar products are registered in Hungary as a dietary food for special medical purposes in accordance with Hungarian and European Law. You can simply order the original Avemar products directly from our webshop. Avemar will be delivered to any valid address in the European Union* via Express Parcel Service (DHL, GLS). The package needs to be received by person. Average shipping transit time is 1 working day, but to some areas the delivery can last for 2-4 days. Please contact our customer service for more information on delivery times to your post code. 
*Except for those countries where Biropharma Ltd. has exclusive distributional partner.

Shipping with DHL Express
Online tracking is the fastest way to find out where your shipment is. No need to call Customer Service when DHL can offer you real-time details of your shipment’s progress as it speeds through the DHL Network on the way to its destination. You will receive a confirmation e-mail when your shipment has been picked up. With the Airway bill number (AWB# ) provided in this confirmation email, you are able to follow your shipment, simply using this website: http://www.dhl.com/en/express/tracking.html

Certified Safety

Every product has been subjected to extensive testing to ensure maximum freshness, quality, and purity. Our products are manufactured under the strictest guidelines according to pharmaceutical GMP. Please note, you will receive Avemar in its original European packaging.

Return and refund policy

You have the legal right to cancel your order within 15 days. You do not need to give us any reason for cancelling your contract, though any information offered will help improve our service. You must send the product back to our contact address by express delivery at your own cost. Bizalom Express Kft. will refund your money within 30 days. Returns are accepted in their original, unopened, shrink-wrapped condition.

Customer Satisfaction

In the unlikely event you are not satisfied with your purchase, simply call our Customer Service department at +36-70-4666503 or contact us by e-mail: shop.avemar@avemarshop.com Avemar products are manufactured and shipped from Hungary by Express Parcell Service. Shipments are delivered within 1-4 working days.