Our policies

Price policy

All prices on our website are in Euro; including the respective taxes (VAT) so the price you see is the price you pay.
The total shipping charge will be calculated during the checkout process, and displayed on the review page of the order form, before you submit your order.

The prices displayed on our website may be subject to change. We reserve the right to change prices without notice. The prices as displayed on our Websites at any moment are only valid at that moment.

The total amount that you will need to pay is displayed on the final Checkout screen. This amount includes VAT and shipping costs. The prices are quoted in Euro and are listed in the confirmation of your order as well.

Shipping policy

Avemar products are registered in Hungary as a dietary food for special medical purposes in accordance with Hungarian and European Law. You can simply order the original Avemar products directly from our webshop. Avemar will be delivered to any valid address in the European Union* via Express Parcel Service (DHL, GLS). The package needs to be received by person. Average shipping transit time is 1 working day, but to some areas the delivery can last for 2-4 days. Please contact our customer service for more information on delivery times to your post code.

*Except for those countries where Biropharma Ltd. has exclusive distributional partner.

Shipping with DHL Express
Online tracking is the fastest way to find out where your shipment is. No need to call Customer Service when DHL can offer you real-time details of your shipment’s progress as it speeds through the DHL Network on the way to its destination. You will receive a confirmation e-mail when your shipment has been picked up. With the Airway bill number (AWB# ) provided in this confirmation email, you are able to follow your shipment, simply using this website: http://www.dhl.com/en/express/tracking.html

Certified Safety

Every product has been subjected to extensive testing to ensure maximum freshness, quality, and purity. Our products are manufactured under the strictest guidelines according to pharmaceutical GMP. Please note, you will receive Avemar in its original European packaging.

Return and refund policy

You have the legal right to cancel your order within 15 days. You do not need to give us any reason for cancelling your contract, though any information offered will help improve our service. You must send the product back to our contact address by express delivery at your own cost. Bizalom Express Kft. will refund your money within 30 days. Returns are accepted in their original, unopened, shrink-wrapped condition.

Customer Satisfaction

In the unlikely event you are not satisfied with your purchase, simply call our Customer Service department at +36-70-4666503 or contact us by e-mail: shop.avemar@avemarshop.com Avemar products are manufactured and shipped from Hungary by Express Parcell Service. Shipments are delivered within 1-4 working days.

Privacy policy

Protecting the privacy and security of your personal information is our priority. We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely and secure. We do not sell or otherwise disclose information about our website visitors, except as described here.

We may share the information you provide with affiliates of the Company (i.e. companies in our group) and our joint marketing partners.

We may also share the information with service providers we have retained to perform services on our behalf. Examples of such services may include fulfilling orders, delivering packages, email administrative functions, processing credit card payments, and providing customer service. These service providers are not authorised by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.

In addition, we may disclose information about you

  • (i) if we are required to do so by law or legal process,
  • (ii) to law enforcement agencies following an appropriate request or
  • (iii) when we believe disclosure is necessary to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided through this Website in a manner that is consistent with this Privacy Notice.Third party vendors, including Google, show our ads on sites on the internet.

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

 

Delivery Charges

Country Charge
Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Netherlands, Norway, Poland, Portugal, Slovenia, Spain, Sweden, Switzerland 19,00 €

Avemar will be delivered to any valid address in the European Union* via Express Parcel Service (DHL, GLS). The package needs to be received by person. Average shipping transit time is 1 working day, but to some areas the delivery can last for 2-4 days.

Please contact our customer service for more information on delivery times to your post code.

*Except for those countries where Biropharma Ltd. has exclusive distributional partner.

This site is intended for the citizens of the European Union only. The information on this website is provided for informational purposes only and is not meant to diagnose or treat any health problem or disease or be a substitute for advice provided by a doctor or other qualified health care professional. Patients should always consult with a doctor or other health care professionals for medical advice or information about a diagnosis and/or treatment. In the case of diagnosis or treatment of any disease, particularly tumour related diseases, a health care professional should always be consulted. Do not attempt to self-treat.

Privacy Policy